Check the channel
before the money.
This page is not marketing. It exists so that you can check, in under a minute and before you move anything, that the person you are dealing with is the desk and not a copy of it. Read it once, and check it again before every large transfer.
Never act on banking details, a wallet address or an instruction that reached you in a message. Confirm it by calling the number published here, on a call you started. Anyone who tells you not to do that is the reason this page exists.
Every identifier the desk uses.
There is nothing else — no second number, no backup handle, no "support" account, no group chat, no other domain.
| Website — the single canonical domain |
https://conexus-crypto.com Anything else, including hyphen variants, other endings such as .net, .io, .co or .africa, and any spelling one character different, is not us. |
|---|---|
| Phone and WhatsApp |
+27 76 560 1228 One number for both. The same number appears on every page of this site. WhatsApp shows no green tick on our account, and the absence of one proves nothing either way. |
| Telegram |
@conexuscrypto_manager One handle, exactly as written here. Telegram display names can be set to anything at all; the @handle is the only part that cannot be duplicated. |
|
support@conexus-crypto.com Only addresses ending @conexus-crypto.com. Not a gmail, outlook or proton address, and not a lookalike domain. |
|
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@conexus_crypto.africa The only account we run. We never open a direct message about an opportunity you did not ask about. |
|
| Office address |
Tiny Empire, 37 Buitenkant Street, District Six, Cape Town, 7925 One office, by appointment. There is no other Conexus office, in South Africa or anywhere else. |
Select the text above and compare it character by character with whatever you were sent. Lookalike attacks rely on you glancing rather than reading.
What Conexus will never do.
Every item below has been used against somebody by a person claiming to be a crypto desk. If any of them happens, you are not talking to us — stop, and check.
- We will never ask for your seed phrase or private key
- Not for "verification", not for "recovery", not to "help you send", not ever. There is no situation in which any legitimate desk needs them. Anyone who asks is taking your assets, whatever else the conversation was about.
- We will never ask you to send funds to a "verification" address
- There is no verification transfer, no activation payment, no unlocking fee, no security deposit and no test payment to an address we sent you to prove you own the wallet. Any wallet address is confirmed with your dealer on a channel you initiated, and confirmed again out loud before you send.
- We will never contact you first about an unsolicited opportunity
- We do not cold-call, we do not cold-message, we do not run giveaways, and we do not have anything to offer you that you did not ask us about. A first message from "Conexus" that you did not initiate is not from Conexus.
- We will never use a different phone number or handle
- Not a new number "because the old one is being upgraded", not a second handle "because the manager is on leave", not a WhatsApp Business account you have not seen on this page. The identifiers above are the whole list, and they do not change without this page changing first.
- We will never accept or request payment to a third party's account
- Money moves between the verified client and the desk. Not to a director personally, not to an "agent", not to a partner company, not to a friend of yours holding it. If an account name does not match, the payment does not happen.
- We will never ask for remote access to your device
- No AnyDesk, no TeamViewer, no screen sharing "so we can help you send it", no browser extension, no app to install. You send the crypto leg yourself, from your own device, with nobody watching your screen remotely.
- We will never rush you
- No countdown, no "the rate expires in two minutes", no "only three slots left today". A firm quote is held for an agreed window and that window is stated in writing. Manufactured urgency is a technique, not a market condition — and exaggerated urgency is prohibited outright by section 14 of the FAIS General Code of Conduct.
How to check a message you have received.
-
Stop and do nothing for five minutes
Almost every successful scam depends on you acting before you think. Nothing genuine gets worse because you took five minutes. If it does, it was not genuine.
Five minutes -
Compare the identifier, character by character
Put the number, handle, domain or email next to the list on this page and read them both. Do not compare the display name, the logo or the profile photo — all three can be copied in seconds. Only the @handle, the number and the domain matter.
One minute -
Start the contact yourself
Close the message. Dial +27 76 560 1228 from this page, or open the Telegram handle from this page, and ask the desk directly whether the message is theirs. A call you initiated cannot be intercepted by whoever sent the message.
Two minutes -
Verify the banking details separately
Bank account details are confirmed verbally with your dealer on a call you started, never accepted from a document or a chat message alone. Our bank account is in the registered name of registered company name — to be confirmed — never in a personal name.
Before every first payment -
For a large first transfer, do a small one first
Send a small test amount, confirm it arrived and was acknowledged by the person you expect, then send the balance. It costs a network fee and it removes almost all of the risk.
Network-dependent
Someone is impersonating the desk.
Report it to us at support@conexus-crypto.com with "Impersonation" in the subject line, and include screenshots showing the profile, the handle or number, and the full conversation. It helps us get accounts taken down and it warns the next person. You do not have to be a client, and you do not have to have lost anything, to report it.
If you have already sent funds, act in this order. First, stop all contact with the impersonator — do not warn them, and do not send anything further to "release" what you already sent. That second payment is the actual business model. Second, if the payment was a bank transfer, call your bank's fraud line immediately; bank payments are occasionally recoverable in the first hours and almost never afterwards. Third, report the matter to the police and get a case number — in South Africa that is the South African Police Service — because your bank, your insurer and any subsequent process will ask for one. Fourth, report the account to the platform it used — WhatsApp, Telegram and Instagram all have reporting routes for impersonation and fraud.
Be clear-eyed about the crypto leg: a blockchain transfer cannot be recalled by us, by the network, or by anyone else. There is no reversal mechanism and there is no recovery service that can restore it — "fund recovery" firms that approach victims are, with very few exceptions, the same people running the second stage of the same fraud. Treat anyone who contacts you offering to get your money back exactly as you should have treated the first message.
If the impersonator claimed to be a licensed financial services provider in South Africa, report that to the Financial Sector Conduct Authority as well; the FSCA acts against unlicensed and fraudulent operators using regulated firms' names. If your personal information was taken along with the money, the Information Regulator (South Africa) handles complaints under the Protection of Personal Information Act. Elsewhere, the equivalent conduct regulator and data-protection authority take the same reports. The wider pattern of these frauds, and the earlier warning signs, are described on the avoiding crypto scams guide.
Verification questions
A logo proves nothing — it is a file anyone can download from this site. Check the @handle, the phone number and the domain against the list above instead. Those are the only things that cannot be copied, and if any one of them differs, the account is not ours.
No. Settlement details are confirmed once, verbally, on a channel you initiated, and they do not change during a trade. A message announcing new banking details "because of an audit" or "a problem with the account" is the oldest fraud in commerce, and it is not us.
No. There is one Telegram handle, @conexuscrypto_manager, and a human on the other end of it. Every "Conexus" group, channel, admin or bot is fake, including the ones that quote this page back at you.
Check the address bar reads exactly conexus-crypto.com and that the connection is over HTTPS. Type the domain in yourself rather than following a link from a message or an advertisement. Bookmark it once you are on the real one, and use the bookmark afterwards.
Yes, and you should. The registered name is registered company name — to be confirmed and the registration number is CIPC registration number — to be confirmed — search that number on the CIPC register, and check our licence position against the FSCA's list of regulated entities. The about page explains how, step by step.
Check first, then deal.
When the identifiers match the list on this page, you are talking to the desk. Start a conversation from here rather than from a message that found you.