The rails are national
EFT, RTC and PayShap reach any South African bank account regardless of which city the instruction is issued from. Where a bank imposes a cut-off, it is a clock, not a map.
Gauteng · by appointment
One room,
One room,
and it is in Cape Town.
Conexus deals with Johannesburg clients every week and does not have a walk-in office in Gauteng. This page says exactly what that means, how a meeting is arranged when you want one, and why a remote trade settles no differently. It describes the South African market specifically.
The honest position, first
There is no permanent Conexus office in Johannesburg. One dealing room exists, in Cape Town, and you can walk into it. Everything in Gauteng is either handled remotely or arranged as a scheduled meeting. We would rather tell you that on the first screen than let you discover it after you have driven to a serviced-office address.
The address question
Why we do not claim a Sandton branch.
A crypto OTC desk in Johannesburg is an easy thing to advertise and a hard thing to be. Renting a mailbox or a hot desk in Sandton costs very little, and it buys a prestigious address to print under a logo. A great many firms do exactly that, and the address on their website is a room they have never sat in.
The problem is what it teaches you. If you learn to treat a published address as proof of substance, the next website that shows you one has already earned trust it did not pay for — and the desk that runs off with the client's Bitcoin looks identical to the one that does not. The address is only worth something if you can turn up at it and find the people who quoted you.
So: one room, in Cape Town, with the door and the dealers and the screens described on the Cape Town office page. Gauteng gets the same desk, without the pretence of a branch. If a firm tells you it has offices in five cities, ask which one its dealers sit in tomorrow morning.
What Gauteng clients actually need from a desk is not a lobby. It is a named person who answers, a firm rate in writing before anything moves, money arriving in the right account on the right day, and paperwork that survives contact with an auditor or SARS. None of that requires a Sandton postcode.
The arrangement
How a Gauteng meeting is arranged.
Nothing here is improvised. A meeting has a named dealer, a confirmed address and a time, and it is confirmed on a channel you initiated before anyone travels.
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Say what the meeting is for
Message the desk on WhatsApp, Telegram, email or the enquiry form with the asset, the direction, the size and why an in-person meeting matters to you. Most Gauteng trades never need one — for a first eight-figure ticket, or for a corporate mandate with several signatories, it usually does.
Same day -
Onboard first, remotely
Customer due diligence is completed before a meeting is scheduled, not at the table. Documents come in electronically, and identity is verified over a video call where the original document is shown live. That way the meeting is about the trade rather than about paperwork.
Usually same day -
A dealer is assigned and a venue agreed
You are told the name of the dealer who will attend. The venue is your own boardroom, your attorney's or accountant's offices, or a meeting room booked for the purpose — proposed in writing, and always somewhere with a reception and a record of who came in. We do not meet clients in car parks, coffee shops or hotel lobbies.
Typically a few business days -
You confirm it through the official channels
Before travelling, call the published desk number yourself and confirm that the meeting, the dealer and the venue are real. This is the step that defeats impersonation, and we would rather you did it every single time than trusted a message that arrived in your inbox.
Two minutes -
The trade runs the same as in Cape Town
Firm quote in writing, a test transfer before a large balance, the crypto leg sent from your own wallet on your own device, and rand released to your account under dual authorisation with a written confirmation to follow.
Same business day
Remote settlement
Distance changes nothing about the money.
South African settlement rails are national. The reason a Johannesburg trade lands the same day is banking infrastructure, not geography.
The controls are identical
Verified identity, settlement only to an account in the client's own name, no third-party payments, a test transfer before a large balance, and dual authorisation on every payment out.
The paperwork is identical
The same written confirmation with reference, asset, network, rate, gross and net — the document your accountant or auditor will ask for, and the one that supports your SARS position.
Gauteng enquiries are usually one of four things: a business whose supplier invoices in USDT and needs rand in the operating account, a treasury balance that has to be converted and reconciled for the auditors, a private client selling a position built up over years, or someone relocating with crypto assets and no idea where South African exchange control begins and ends. Those are covered on the business and treasury, private clients and international settlement pages respectively.
One thing worth repeating for Gauteng specifically, because the question comes up more here than anywhere else: buying crypto assets in South Africa in order to move capital offshore contravenes the Exchange Control Regulations and is a criminal offence, and SARB Financial Surveillance will not approve a cross-border transfer for the purpose of purchasing crypto assets. Value also cannot be brought into the country through crypto under the allowances. The desk will not assist with any version of that, however it is described.
If someone offers to meet you
No dealer of ours will ever meet you for cash.
Confirm any Johannesburg meeting yourself before you go, on a call you started to the number published on this site.
Before you travel to a meeting arranged "on behalf of Conexus"
Call +27 76 560 1228 — the number published on this site, not one you were sent — and ask whether the meeting and the person are real. A Conexus dealer will never ask you to bring cash, will never ask for your seed phrase or private key, and will never ask you to send funds to a wallet or bank account given to you in a chat. The full list of things we never do is on the verify our channels page.
Johannesburg questions
No. Conexus has one permanent dealing room, and it is in Cape Town. Johannesburg is served remotely, with meetings arranged individually when a client wants one. A serviced address or a mailbox in Sandton would look better on a website and would tell you nothing true, so we do not have one.
Exactly like a Cape Town trade, minus the walk. Enquiry, onboarding, firm written quote, you send the crypto leg from your own wallet, rand settles into your bank account by EFT, RTC or PayShap the same business day. The banking rails are national — a payment into an account in Sandton clears the same way as one into an account in Rondebosch.
Yes, by arrangement. A dealer travels for meetings that justify the trip, or the meeting is held at your attorney's or accountant's offices, at your own boardroom, or in a booked meeting room. It is scheduled with a named person, a stated address and a confirmed time, and it is confirmed on the official channels before anyone travels.
No. Never. The desk settles by bank transfer only, and no Conexus dealer will ever meet you to hand over or collect cash, at any amount, anywhere. Anyone proposing a cash meeting in Johannesburg while using our name is not us — stop, and check the official channels page.
The controls are the same either way: verified identity, a firm quote in writing, a test transfer before a large balance, settlement only to an account in the client's own name, and dual authorisation on the payment out. What an in-person meeting adds is confidence, not security. If you want that confidence for a first large ticket, take it — either travel to Cape Town or arrange the Gauteng meeting.
All of it, and the rest of South Africa with it. Clients across Johannesburg, Sandton, Rosebank, Bryanston, Fourways, Midrand, Centurion and Pretoria are onboarded and settled remotely. Meetings are arranged where it is practical for both sides.
Where to look next
The Cape Town dealing room
The one address you can walk into: directions, parking and what happens at the table.
Settlement and payment rails
EFT, RTC and PayShap, bank cut-offs and what "same business day" really means.
Verify our channels
The exact number, handle and domain — and the things Conexus will never ask you to do.
Deal with the desk from Gauteng.
Send the asset, direction and size. You get a named dealer, a firm written rate, and rand in your own account the same business day — with or without a meeting.
Investing in crypto assets may result in the loss of capital, as the value is variable and can go up as well as down. A crypto asset is not legal tender and is not a regulated deposit. Conexus Crypto provides an exchange service only and does not provide financial, investment or tax advice.